Banner Job Processing & Self Service Banner Issues

Incident Report for Eastern Michigan University I.T.

Resolved

This incident has been resolved.

Posted Mar 26, 2020 - 16:28 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 26, 2020 - 15:53 EDT

Identified

We believe we have identified the issue and will be restarting Self Service Banner.

Posted Mar 26, 2020 - 15:31 EDT

Investigating

We are currently investigating this issue. It appears that Banner Job Submission and possibly Banner Self Service are experiencing issues.

Posted Mar 26, 2020 - 14:54 EDT

This incident affected: Administrative & Enterprise Systems (Banner ERP, Self Service Banner, Applications Manager).